Course

115

Social & Emotional Intelligence

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Course Overview  The concept of emotional intelligence is not new. Aristotle was perhaps the first to mention the importance of emotion in human interaction. As Aristotle put it, those who possess the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way” are […]
200

Management Skills

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Course Overview  Making sure that managers are competent in their field of management is essential to improve personnel efficiency and achieve organizational goals. Many employees will blame managers for not achieving their potential and many managers will blame their staff for not achieving organizational goals, therefore, this course will provide those who are leading teams […]
350

Effective Sales Skills

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Course Overview  What really drives people to do business with you or your organization? Sometimes we tend to think it might be our expertise, product knowledge, great service, or even competitive pricing. Definitely all these factors are important, but in today’s crowded marketplace they are not enough to distinguish you from the others who offer […]
200

Flexibility & Adaptability

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Course Overview  The most crucial skill of today is thought to be the ability to adapt to changes, new concepts, and innovations. Adaptability and flexibility is all about the ability to learn, grow and respond positively, even if things don’t go your way.​ Employees that are flexible are said to be able to adapt to stakeholders’ needs and preferences; are […]
165

Teamwork & Collaboration

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Course Overview Working in teams is a characteristic of high performing organizations. People work effectively in teams and rely on each other to get the best results; therefore, it is essential to learn how to work closely beyond differences with others in order to establish clear and effective relationships. Regardless of the business or industry type, bottom line will certainly soar when […]
270

Mentoring Skills

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Course Overview This programme is designed to enable leaders to acquire essential mentoring skills required to develop their team members’ performance.  Course Objectives Know the fundamentals of mentoring ​ Conduct a practical mentoring session. ​ ​
200

Generation Gap – CLOSING THE GENERATION GAP IN THE WORKPLACE

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Course Overview There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most […]
200

Building Organizational Culture

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Course Overview Think about organizations that are the leaders in your business or industry sector. What is it that is giving them competitive advantage? Cost? Quality? Technology? Product and process innovation? Customer service? Logistics chain? Talent? Or brand? Yes, each of these may be a key factor that helps organizations differentiate themselves. However, there is […]
200

Procurement Planning and Bid

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Course Overview Planning is both the most critical and the most challenging phase of any procurement operation. It provides direction towards how the function intends to secure the supply security for the organization. When it comes to bid management, a sound procurement plan will help balance the often conflicting goals of generating savings and satisfying internal […]
200

Effective Followership

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Course Overview Just like a football team, success of a manager is down to leadership skills and team members’ efforts where he/she can utilise the team to create the best tactics to achieve the required goals and results. Now-a-days, everyone is focusing on developing great leaders and raising questions such as “Are leaders made or born” and seem to forget the […]