Building Organizational Culture

Course Overview

Think about organizations that are the leaders in your business or industry sector. What is it that is giving them competitive advantage? Cost? Quality? Technology? Product and process innovation? Customer service? Logistics chain? Talent? Or brand? Yes, each of these may be a key factor that helps organizations differentiate themselves. However, there is a much less obvious and less tangible factor that also can be a determining source of competitive advantage. That factor is organizational culture. Culture is a conceptual word that has been discussed for thousands of years by anthropologists, sociologists, historians and philosophers. Each society is underpinned and defined by a distinctive culture. Culture is a set of values, beliefs, common understanding, thinking and norms for behavior that are shared by all members of a society. You cannot precisely define it, but you can sense it and feel it. Culture provides guidance to behaviors in the society, in apparent and sometimes unnoticeable ways; and it profoundly influences our decision-making.

This course will provide participants with tools on how to create an organizational culture that will enhance working environment and will add value to overall effectiveness and competitiveness of the organization.

Course Objectives

• Understand and define organizational culture
• Know the types of organizations and different types of cultures available within organizations
• Audit an organization culture and understand its culture
• Create/change an organization culture using systematic steps
• Sustain an implemented culture within an organization by overcoming challenges

Who is this course for?

Senior Staff