Learning Outcomes. Design of the programme or course in terms of facilitation of learning methods and how learners will be assessed.

Effective and efficient implementation of the running of the programme or course. Programmes or courses are delivered in an appropriate language (e.g. English or Arabic) according to the needs of learners.

Evaluation of how well the programme or course was run. Feedback from evaluation of a programme or course is considered and used as appropriate for the running of similar programmes or courses in the future.

We strive to continuously improve the quality of our vocational education and training to nurture the talent of our learners to enable them to embark upon and sustain successful careers. Our team endeavours to achieve this objective through a proper blend of high conceptual and practical skills supported by excellent infrastructure, teaching methodology, research, consultancy and commitment to the Internal Quality Management System (QMS).

Golden Trust is implementing a comprehensive QMS made of policies, procedures and formal arrangements that are focused on consistently meeting stakeholders’ requirements and enhancing their satisfaction, and on meeting legislative obligations.

The policies and procedures are aligned with Golden Trust’s purpose and strategic direction. In the interests o f Accountability and improvement, the QMS is expressed as Golden Trust’s goals and aspirations, policies, processes, documented information and resources. Golden Trust is committed to assuring the quality standards of its training and business processes.

Within the organization, there has been rationalisation of designations, responsibilities and accountabilities throughout the organization. A Quality Assurance and Improvement Committee (QAIC) has significant responsibilities in relation to application, maintenance, and continuing improvement of the QMS. To be an effective quality system, it is the result of facilitation and teamwork.

Everyone at Golden Trust is a quality manager. Leadership for quality is not restricted to top management; rather it is dispersed – with appropriate accountabilities and authority –throughout Golden Trust.