Course Overview
The concept of emotional intelligence is not new. Aristotle was perhaps the first to mention the importance of emotion in human interaction. As Aristotle put it, those who possess the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way” are at an advantage in any domain of life. The workplace, as a social setting is one location in which people may learn about their behavior and emotions and it is becoming increasingly clear that Aristotle’s observations are taking on a greater significance in organisational life. This is in part due to the idea that effective learning, leadership, and human relationships play a vital part in helping organisations to achieve competitive advantage. We live in a society that is dominated by organisations. Some people spend half their waking hours at work, and four out of five people work in organisations at one time or another during their lives.
Course Objectives
- Identifying and overcoming emotions in the thinking process
- Identifying strategies to manage self and emotions
- Adapting and managing self in accordance with the environment
- Respecting the needs and emotions of others
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