REPUTATION MANAGEMENT AND PROTOCOL
Course Overview:
In today’s fast- paced business world, it’s crucial for organisations to maintain a positive reputation to attract and retain customers, investors, and employees. Reputation management is the process of controlling and influencing the public’s perception of an individual or organization. Additionally proper protocol is essential for building and maintaining professional relationships.
This programme is designed to provide employees with the skills and knowledge they need to manage their organisation’s reputation effectively and focus on teaching them the proper etiquette and behavior required in various business situations.
Course Objectives:
Identify the key principles of reputation management and protocol and their importance in enhancing the customer experience.
For detailed programme outline, email us on training@gtrust.org
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