Course Overview
The concept of emotional intelligence is not new. Aristotle was perhaps the first to mention the importance of emotion in human interaction. As Aristotle put it, those who possess the rare skill “to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way” are at an advantage in any domain of life. The workplace, as a social setting is one location in which people may learn about their behavior and emotions and it is becoming increasingly clear that Aristotle’s observations are taking on a greater significance in organizational life. This is in part due to the idea that effective learning, leadership, and human relationships play a vital part in helping organizations to achieve competitive advantage. We live in a society that is dominated by organizations. Some people spend half their waking hours at work, and four out of five people work in organizations at one time or another during their lives. It is hard to deny the importance of understanding how motivation affects so much of the behavior that takes place in our society. Many organizations try several different approaches designed to motivate associates to behave in certain ways. By studying the results of these organizational efforts and using the core competencies of emotional intelligence through more than 1000 training programs which we have conducted, we have gained deep understanding with regards to human emotions and intelligence.
Course Objective
- Identify and Apply effective Emotional Intelligence Skills in given context.
