Course

Communication Strategies

BHD 115Register
Duration Time 8 Hours
Start Date Wed 19 Apr, 2023
Student 20
Location In-Person
Certificate yes
Lessons 0
Course features
Prerequisites: None
Overall Level & Credit: N/A
Training and Learning Methods: Various
Entry Requirement: None
ICT Requirements: Laptop/PC/Tablet
Enrolment Criteria: >18 years | Basic Reading & Writing skills
Trainer
Course Content

Course Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Objectives

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Using “I” and “We” messages