Programmes & Courses - Golden Trust

GT is strongly committed to enhancing the knowledge, skills, capabilities, creativity and independent thinking of its trainees together with an appreciation of lifelong learning. This is facilitated by GT’s trainers who adhere to integrity and quality of delivery and participation in a respectful environment that encourages free enquiry and expression. GT believes in a trainee-centred approach to learning while appreciating the role of the trainer in simplifying the learning effort of the trainee by providing guidance and appropriate explanation of concepts. The trainers and trainees play equally active roles in the learning process. The trainer’s primary role is to facilitate the learning of trainees by using various methods and strategies. It is appreciated that there are several approaches and methods for the facilitation of learning, and the trainer selects suitable methods for the programme and/or course being undertaken. In the interests of trainee-centred learning – with a focus on trainees being active, responsible participants in their own learning – GT trainees are given the opportunity to:

relate ideas to previous knowledge and experience;
look for patterns and underlying principles;
check evidence and relate it to conclusions;
examine logic and argument deeply and critically;
be aware of the understanding that develops while learning;
become actively interested the course content.

The types of programmes and courses GT offer are:

Internally Designed Short Courses (where the participants who complete the courses receive a Certificate of Attendance),
Externally Accredited Programmes (where the successful participants receive certification from the accrediting body), and
Internally Designed Local Achievement Programmes (which are developed by GT and where the successful participants will receive BQA-endorsed certification).

List of Programmes & Courses:

No.	Course or qualification title	Qualification or course type	No. of Guided learning hours
1	Certified Islamic Banker	Externally Accredited	30
2	Certified Islamic Specialist in Capital Markets	Externally Accredited	20
3	Certified Islamic Specialist in International Trade Finance	Externally Accredited	15
4	Certified Islamic Specialist in Risk Management	Externally Accredited	20
5	Certified Islamic Specialist in Shari’ah Audit	Externally Accredited	15
6	Professional Diploma in Risk Management	Externally Accredited	80
7	Accredited SME Consultant	Externally Accredited	32
8	Executive Professional Master in Islamic Finance	Externally Accredited	135
9	Professional Advance Diploma in Islamic Finance	Externally Accredited	120
10	Achieving Goals through Effective Action Planning	Local Attendance	8
11	Advance Supervisory Skills	Local Attendance	16
12	Advanced Key Account Management	Local Attendance	16
13	Advanced Maintenance Management	Local Attendance	16
14	Applying NLP in the Workplace	Local Attendance	12
15	Building Relationships for Success in Sales	Local Attendance	16
16	Call Center Training – Sales & Customer Service for Call Center Agents	Local Attendance	25
17	Career Protocol	Local Attendance	8
18	Change Management	Local Attendance	15
19	Coaching and Mentoring Sales Teams to Success	Local Attendance	16
20	Communicate with Emotional Intelligence	Local Attendance	16
21	Corporate Entrepreneurship	Local Attendance	8
22	Corporate Governance	Local Attendance	12
23	Corporate Service Excellence	Local Attendance	8
24	Creative Visions and How to Formulate Goals and Develop Strategic Plans الرؤى الإبداعية وكيفية صياغة الأهداف ووضع الخطط الاستراتيجية	Local Attendance	15
25	Customer Service Excellence with Emotional Intelligence	Local Attendance	18
26	Customer Service Management	Local Attendance	24
27	Dealing with Different Personalities	Local Attendance	12
28	Dealing with Superiors Skills مهارات التعامل مع الرؤساء	Local Attendance	12
29	Diplomatic Communicator	Local Attendance	12
30	Dynamic Team Building	Local Attendance	8
31	Effective Business Writing Skills	Local Attendance	18
32	Effective Coaching Techniques through Communication and EI	Local Attendance	18
33	Effective Customer Communication	Local Attendance	15
34	Effective Inventory Management	Local Attendance	16
35	Effective Planning and Organizing	Local Attendance	14
36	Effective Presentation Skills	Local Attendance	16
37	Effective Sales Skills	Local Attendance	30
38	Effective Selling Skills	Local Attendance	18
39	Effective Skills for Business Communication	Local Attendance	16
40	Employee Engagement	Local Attendance	14
41	Excellence in Customer Service	Local Attendance	12
42	Executive Leadership in Organizations and Institutions	Local Attendance	15
43	Getting Things Done, Make Yourself Run	Local Attendance	12
44	Greeting and meeting Affect	Local Attendance	8
45	Handling Customers Complaints	Local Attendance	12
46	HR Audit	Local Attendance	15
47	Human Resources Administrators’ Role	Local Attendance	15
48	Key Account Management	Local Attendance	18
49	Key Management Skills for Supervisors & Junior Managers	Local Attendance	16
50	Leadership and Management Masterclass	Local Attendance	14
51	Leadership Through Communication	Local Attendance	12
52	Leadership through Self Discovery	Local Attendance	14
53	Lean Management	Local Attendance	24
54	Management and Assessment of Corporate Performance إدارة وتقييم الأداء المؤسسي	Local Attendance	25
55	Management of Training	Local Attendance	14
56	Managing Human Resources	Local Attendance	18
57	Managing Meetings	Local Attendance	12
58	Managing People in a Multicultural Environment	Local Attendance	24
59	Mental Toughness	Local Attendance	14
60	Modern Mechanisms in Measuring Customer Satisfaction	Local Attendance	12
61	Modern Secretarial Duties	Local Attendance	15
62	Negotiation Skills	Local Attendance	12
63	Performance Management	Local Attendance	16
64	Personal Accountability	Local Attendance	12
65	Strategic Planning, Organizing and Setting Goals Efficiently and Effectively التخطيط والتنظيم وتحديد الاهداف بكفاءة وفعالية	Local Attendance	15
66	Problem Solving & Decision Making	Local Attendance	16
67	Professional Communication	Local Attendance	8
68	Purchasing Management	Local Attendance	18
69	Regulatory Trends to Develop Innovative Working Methods and their Applications in Accordance with the Standards of Corporate Excellence الاتجاهات التنظيمية الابتكارية لتطوير اساليب العمل وتطبيقاتها وفق معايير التميز المؤسسي	Local Attendance	15
70	Safety in the Workplace	Local Attendance	16
71	Shutdown Planning & management	Local Attendance	24
72	Six Sigma	Local Attendance	16
73	Strategic Marketing	Local Attendance	16
74	Supervisory and Leadership Masterclass	Local Attendance	30
75	Technical Report Writing	Local Attendance	16
76	The 9 How’s of Becoming Effective Supervisors	Local Attendance	22
77	The Art of Cross and Up Selling	Local Attendance	16
78	The Art of Dealing with Difficult People	Local Attendance	12
79	The Art of Emotional Intelligence	Local Attendance	8
80	Time & Stress Management	Local Attendance	16
81	Total Quality Management	Local Attendance	16
82	Towards Motivation for Peak Performance	Local Attendance	8
83	Understanding Customer Service in the Retail Sector	Local Attendance	15
84	Creativity and Innovation	Local Attendance	16
85	Excellence in Customer Service (Comprehensive)	Local Attendance	30
86	Corporate Governance in Entrepreneurships	Local Attendance	8
87	Community engagement and sustainability	Local Attendance	8
88	Leading High Performance Teams	Local Attendance	16
89	Blue Ocean Strategy: Make the Competition Irrelevant	Local Attendance	8
90	Retail Store Supervisory	Local Attendance	24
91	Effective Warehouse Management	Local Attendance	16
92	Cultural Awareness	Local Attendance	8
93	Performance Coaching Skills	Local Achievement	32
94	PRISM Practitioners Certificate	Externally Accredited	24
95	Becoming an Outstanding Trainer	Local Achievement	32